Environments for Humans
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UX Web Summit 2012 logo

The 3rd annual online, live user experience conference

In-kind Sponsors

Environments for Humans brings together some of the Web's most notable experts in for an all-new, one-day only online conference, the UX Web Summit 2012! Bring the experts to your desktop September 26th from 9AM to 4PM (CT).

Don't miss this great event and purchase your tickets now!

September 26, 2012 \\ 9AM to 4PM CT

(Schedule subject to change)

People, Not Process 9am CT

by Ian Fenn, User Experience Strategist and Journalist

In this forthright but entertaining talk, Ian reveals the real truth about UX design--what works for you may not work for somebody else. It may not even work for you if you subsequently change employer or even project.

Ian argues that the secret of successful UX design can be encompassed in a few simple rules--the foremost being that people, not process, are paramount.

In this session, you'll learn:

  • how a one-size-fits-all process can set back your UX efforts
  • how working with the right people can make all the difference
  • how to create successful UX when working with teams of different sizes, skills, cultures, and yes, even different processes

About Ian Fenn

Ian Fenn is an award-winning veteran UX specialist recognised for consistently exceeding project targets through intelligent and thoughtful interaction design.

He has received design training from Adaptive Path, Cooper U, UIE (Jared Spool), and Nielsen Norman Group. Also, one of very few UK-based usability analysts certified by Human Factors International.


Faster Design Decisions with Style Tiles 10am CT

by Samantha Warren, Communication Designer at Twitter

Between the too vague mood boards and too literal mockups, there is a middle ground.

Not a literal translation of what the website is going to be, Style Tiles are a starting point for the designer and the client to have a conversation and establish a common visual language.

Warren dives into the background of Style Tiles and how they help in design workflow.

About Samantha Warren

Samantha Warren works with clients to translate their brands into beautiful user interfaces. Based out of San Francisco as the Design Director at Phase2 Technology, Warren has developed the formula for an inclusive and iterative design process that works.

She believes that designers should openly share our methods with each other and speaks regularly about typography and her process at conferences around the globe.

She enjoys working on projects where she can improve how people access information; online publishing, non-profits, and open government all hold a very special place in her heart.

When Samantha is not designing she enjoys spending time with her family, hunting for mid-century modern furniture finds, exploring the West Coast, and instagraming photos of her adorable cross-eyed cat.


No More Wireframes 11am CT

by Bermon Painter, UX/UI Designer and Front-end Developer

Wireframes drag down the design process, become obsolete quickly, and lack important information on how a design will behave.

Rapid prototyping, on the other hand, is an invaluable tool in the design toolbox that allows us to explore and validate a design idea and its interactions, and communicate the results to others while saving valuable time and reducing misinterpretation.

In this session you'll discover:

  • ways to kill wireframes, dead
  • how to incorporate rapid prototyping into your design processes
  • ways to involve your developers earlier and work closer as a team
  • tools and techniques behind effective rapid prototyping

About Bermon Painter

Bermon is a UX/UI designer and front-end developer hybrid living in glorious Charlotte, NC and loves working with Ruby based goodies like Rails, Nanoc, Sass & Compass.

He enjoyed building communities and currently organizes: Charlotte User Experience Designers, Charlotte Front-End Developers, & Charlotte Grok.

He's also working with @teamsassdesign on the redesign of Sass website.

Outside of technology some of his favorite things include speaking spanish, music, his family, visiting the beaches of Ecuador, and eating cupcakes. You can follow him in Twitter @bermonpainter.


Mobile Usability Testing 12pm CT

by Jenn Downs, Design Researcher at MailChimp

Jenn subscribes to DIY, inexpensive, and experimental methods of usability testing.

We'll look at the current state of mobile testing, including in person testing, remote mobile testing, behind the scenes beta and app testing, and find out what's next.


  • Mobile Testing Methods, including the state of Remote Mobile Testing
  • How to build a simple and cheap mobile recording rig
  • Unmoderated testing options
  • Behind the beta testing scene
  • Apps that are leading us into the future of Mobile Testing

About Jenn Downs

Jenn Downs is a Design Researcher at MailChimp in Atlanta, GA where she runs the usability testing lab.

She is passionate about consistency, is totally obsessed with all things mobile, and loves meeting with users to observe interfaces in the wild.

Outside of being a web nerd, Jenn has a music podcast called This is The Sound and loves playing bass in a few bands.


Sage UX 2pm CT

by Annette Priest, User Experience Consultant at Revel Insight

Experienced UX practitioners often say one of their greatest skills is being able to switch perspective--seamlessly thinking of business needs one moment, and user needs the next.

Such focus can be a challenge --at many organizations the need to belong, and become ingrained in company culture can be strong.

It can be difficult to be part of the team and still maintain some neutrality.

In this session, Annette Priest from Revel Insight will share:

  • Key concepts from anthropology relevant to UX
  • Tips and tricks for keeping your focus on getting the answers you need
  • Lessons learned from Annette's work with different teams and cultures

About Annette Priest



The Cross-Channel Experience 3pm CT

by Nick Finck, User Experience Director at Übermind

No matter how many departments your organization has, to your customers, it?s all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it?s related to advertising, customer service, social presence, or the actual product or service you provide.

The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high-quality cross-channel experience.

Some examples of disjointed cross-channel experiences are:

  • The customer has to inform the customer service representative of what the website says about their own return policy.
  • The specifications of a product online does not match the actual product a customer goes to pick up in the retail store.
  • The experience of the mobile application is far superior to the experience of the standard web application or software application.
  • The customer has to make three different phone calls to get their account changed because the information is stored in three separate business units.

In this presentation, you will gain a better understanding of the different ways your customers might interact with your business. We will show how you can map out these touchpoints and help drive the creation of a cohesive experience across the various channels.

We will show you how to navigate the political waters within your business to implement a true cross-channel design, which will build great experiences for your customers, regardless of how they are engaging with your business.

About Nick Finck

Nick Finck is a user experience professional who has worked in the web industry for over a decade. He specializes in information architecture, interaction design, usability and user research for web and mobile.

Nick has created web and mobile experiences for Fortune 500 companies including Adobe, Intel, REI, Boeing, Google, and Oprah.com. He lives and plays in Seattle, Washington, where he?s the User Experience Director at �bermind, the leading digital agency specializing in mobile and emerging technologies.


Search Analytics for Your Site 4pm CT

by Louis Rosenfeld, Information Architecture Consultant

Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that capture what users are searching for, how often each query was searched, and how many results each query retrieved.

Search queries are gold: they are real, semantically-rich data that show us exactly what users are searching for in their own words.

In this session, Lou Rosenfeld will show you how to use search analytics to carry on a conversation with your customers: listen to and understand their needs, better measure how well your site is meeting those needs, and improve your content, navigation and search performance to serve those needs.

About Louis Rosenfeld

Lou Rosenfeld is an independent information architecture consultant, and founder and publisher of Rosenfeld Media, a publishing house focused on user experience books. He has been instrumental in helping establish the fields of information architecture and user experience, and in articulating the role and value of librarianship within those fields.


About the UX Web Summit 2012

A great user experience (UX) can mean the difference between merely having a web presence and truly engaging your visitors so they'll gladly come back over and over again. Practical techniques to create the best UX are hard to come by, though.

Join some of the Web's most experienced UX professionals as they share experiences culled from working on sites big and small. Learn from the pros how to tackle user experience difficulties head-on with proven methods in use by some of the most popular sites on the Web.

Why attend the online conference?
  • Attending a conference online means no travel hassle!
  • Bring the experts live to your desktop!
  • Time spent on the road is better spent instead in the office or with family, friends!
  • Sessions are developed to dive deeper into the material!
  • Ask questions directly to the speakers!
  • Can't make it the day of the conference? Watch the recordings whenever you want!
Testimonials from
This conference was a load of fun. I loved the instant feedback from the speakers and the atmosphere.

John-David Dalton
Web Application Developer
& Web Performance Summit Attendee

I love these online conferences. It's convenient and you can still learn a lot from the comfort of your home or at work.

Candi Ligutan
5by5.tv Producer

An absolutely fantastic event. Well done—will definitely be back for more!

Russ Weakley
Chair of Web Standards Group
& CSS Summit Attendee

Satisfaction Guaranteed 100%

Buy Tickets


Once you are registered, you will receive a follow-up email to confirm your reservation. Later on, as the event draws near, you will receive a more detailed message, with the full schedule and other helpful information to help you take full advantage of your conference-going experience and plan your day.

On the day of the conference, you will receive an email invitation about 45 minutes before everything starts. Click on the enclosed link to sign in and enter the virtual meeting space. Once you are signed in, you'll be able to see and hear the presentations as they happen, ask questions as needed and chat with the other attendees if you like!

Technical Specifications: to attend The Summit, you will need a modern web browser (Firefox 1.5, IE 6 & Safari 2 or newer, for example) and a recent version of the Adobe Flash Player. Follow this link to run our system diagnostic (opens in a new window). It will let you know right away which plug-ins, if any, you will need to update before the event.

Still have questions? Drop us a line or contact us at e4h@heatvision.com if there's anything else you'd like to know.